Every person has distinctive viewpoints that are equally valid (from where they stand) as the other party involved in the conflict. Each person’s viewpoint makes a contribution to the whole and requires consideration and respect in order to form a complete solution. This wider view can open up the communication transaction possibilities. It may require […]
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Workplace Issues
A Counselling Case Study Using CBT
Jocelyn works as a Human Resources Manager for a large international organisation. She is becoming more and more stressed at work as the company is constantly changing and evolving. It is a requirement of her job that she keeps up with this change by implementing new strategies as well as ensuring focus is kept on […]
- March 18, 2010
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- Case Studies, Counselling Therapies, Workplace Issues
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Unique Needs of the Suddenly Unemployed
Reactions to the news of sudden unemployment, whether through redundancy or dismissal, are as varied as the individuals affected. Emotional reactions can range from shock and disbelief to anger and resentment. Of course, there is no set template for how an individual will react to news of their job loss. Reactions are dependant on an […]
- November 23, 2009
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- Loss & Grief, Stress Management, Workplace Issues
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Finding Balance Between Work and Life
According to the Australian National Occupational Health and Safety Commission Report, December 2003, high stress levels lead to thousands of stress-related WorkCover claims every year. Cases of mental stress had by far the highest median (8.5 weeks) and average (16 weeks) time lost, and accounted for 29% of all new cases of disease. This is […]
- September 30, 2009
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- Personal Effectiveness, Stress Management, Workplace Issues
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What is Burnout?
Burnout is a syndrome which occurs due to prolonged emotional strain of dealing extensively with other human beings, particularly in helper and recipient relationships. Burnout is categorised as a type of stress. Unlike normal workplace stress which predominately affects individuals physically, burnout affects individuals emotionally. The term burnout was introduced in the 1970’s, and although […]
- September 10, 2009
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- Personal Effectiveness, Stress Management, Workplace Issues
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Negotiation Skills Training in Counselling
Negotiation is defined by the Macquarie Dictionary (1998) as ‘to confer (with another) with a view to agreement’. There are no formal rules governing how these negotiations are to be conducted, although there are culturally accepted styles or approaches for doing so. What negotiation and conflict have in common? The obvious common denominator in negotiation […]
- June 16, 2009
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- Counselling Theory & Process, Personal Effectiveness, Workplace Issues
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Rebuilding Self-Esteem After a Job Loss
“When I can no longer proudly say ‘I am a mechanic’ my self-esteem gradually wastes away. I meet a stranger and admit that I am unemployed, perhaps have been for an extended period of time and I feel that my stature diminishes from the look in their eyes. I talk about what I used to […]
- February 26, 2008
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- Career Development, Stress Management, Workplace Issues
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Sudden Unemployment: Personality Need Type Profile
This exercise explores further the type of person you are and your personality needs. Simply select either the left or right option, depending of which statement most reflects you, and follow the instructions below. Part A: Completing the Profile Do you consider yourself as being…? More Dominant ( ) More Passive ( ) More Gets […]
- February 25, 2008
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- Career Development, Counselling Theory & Process, Stress Management, Workplace Issues
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Sudden Unemployment: Reactions and Emotions
Every situation we encounter evokes a reaction and emotions. This usually only becomes a problem when the reactions and emotions we experience are unpleasant. In this post you will be focusing on your experience of being suddenly unemployed by addressing the following four points: Acknowledge that you are experiencing strong and sometimes unpleasant reactions and […]
- February 22, 2008
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- Career Development, Stress Management, Workplace Issues
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Series: Coping with Sudden Unemployment
Unfortunately ‘organisational restructuring’ and ‘downsizing’ are common events in today’s workplace. For those individuals who suddenly lose their job, financial pressures can be overwhelming. Most support individuals receive focus on supporting the individual financially. However even under the best conditions where someone has ample savings and decent job prospects, suddenly losing a job is an […]
- February 21, 2008
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- Career Development, Personal Effectiveness, Stress Management, Workplace Issues
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Workplace Harassment: Tanya’s Case Study
Tanya is an 18 year old girl who works part time in a shoe store to pay her way through university. The manager is Brad a 29 year old, fit looking man who is a real go-getter can-do sort of personality. Tanya is by contrast quite shy and very well mannered. Tanya asked Brad one […]
- October 26, 2007
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- Workplace Issues
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Workplace Harassment: Jack’s Case Study
Jack is a 59 year old single male who is a manager in a busy retail firm. Jack feels that life has passed him by a bit. He is regarded as a good manager but he has no ambitions at his stage of life to advance any more. He has worked for the firm for […]
- October 23, 2007
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- Workplace Issues
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Workplace Bullying: Effective Resposes
Here are some recommendations to effectively deal with workplace bullying or harassment. In the next post, we’ll explore a case study example of preferred options. Learn about people and their personalities — so that you don’t become a serial victim of another person’s bullying or harassing behaviour. Refer back to the work of Brinkman & […]
- October 19, 2007
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- Workplace Issues
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Workplace Harassment: Leanne’s Case Study
The following case study is based loosely around a real story but the people and the circumstances are fictional. Leanne is a 48 year old woman who is one of two product managers in a major computer parts facility. Leanne has excellent qualifications and experience as a manager in the computer sales industry. However she […]
- October 12, 2007
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- Workplace Issues
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Workplace Bullying: Ineffective Responses
Defining ineffective options is really difficult because there is not a lot of research evidence to guide people about what are effective and ineffective responses to workplace harassment and bullying in context (Commonwealth Department of Health and Aged Care, 2000: 35). Obviously becoming mentally ill and suicidal should be considered as ineffective responses and a […]
- October 9, 2007
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- Workplace Issues
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