Microskills

A Summary of Eight Counselling Microskills

In this post we summarise the following eight fundamental skills that alone or together can help a client to access their deepest thoughts or clarify their future dreams: Attending Behaviour Questioning Responding Noting and Reflecting Client Observation Confrontation Focusing Influencing Attending Behaviour Attending behaviours encourage clients to talk and show that the counsellor is interested […]

Motivational Interviewing Techniques

The fundamental approach to motivational interviewing interactions?contains the following four elements: Open-ended questions Affirmations Reflective listening Summaries Motivational interviewing creates an acronym OARS from this and the goal in using OARS is to assist the person to move forward, creating change talk and motivation from within. This change talk contains statements that the client may […]

Counselling Microskills: Influencing

Influencing is part of all counselling. Even if the counsellor only used attending skills to actively listen to the client, being genuinely heard by another person can influence a person’s behaviour. Influencing skills take a more direct approach to client change, with specific alternatives for actions that can promote change quicker and in some cases […]

Counselling Microskills: Client Observation

By accurately observing non-verbal behaviour, a counsellor can gauge the affect her/his words and actions have upon the client. Skilled client observation also allows the counsellor to identify discrepancies or incongruities in the client’s or their own communication. When is it used? Observation is a skill that is utilised throughout the entire counselling interview. Examples […]

Counselling Microskills: Confrontation

Generally speaking the term confrontation means challenging another person over a discrepancy or disagreement. However, confrontation as a counselling skill is an attempt by the counsellor to gently bring about awareness in the client of something that they may have overlooked or avoided. There are three steps to confrontation in counselling. The first step involves […]

Counselling Microskills: Responding, Noting and Reflecting

Accurate Responding allows the counsellor to confirm with the client that they are being heard correctly. Noting and reflecting are used to bring out underlying feelings. When are they used? Responding is useful throughout all stages of a counselling interview. It helps the counsellor to clarify and encourage clients’ stories. This is also a great […]

Counselling Microskills: Attending Behaviour

Attending behaviour is a counselling microskill used to encourage clients to talk and show that the counsellor is interested in what’s being said. When is it used? Throughout the entire counselling interview. Particularly important in the initial stages of establishing rapport. Examples Attentive body language (eye contact, leaning forward slightly, encouraging gestures). Eye contact is […]

Counselling Microskills: Focusing

Focusing enables a counsellor to direct client’s conversational flow into certain areas. It is a microskill that is relevant to all stages of a counselling interview. This skill however should be used sparingly. Example: After noticing that a client has mentioned very little about his family, the counsellor, (believing the family is relevant) directs the […]

Encouragers, Paraphrasing and Summarising

A counsellor can encourage a client to continue to talk, open up more freely and explore issues in greater depth by providing accurate responses through encouraging, paraphrasing and summarising. Responding in this way informs the client that the counsellor has accurately heard what they have been saying. Encouragers, paraphrases and summaries are basic to helping […]

Counselling Microskills: Questioning

Questions during the counselling session can help to open up new areas for discussion. They can assist to pinpoint an issue and they can assist to clarify information that at first may seem ambiguous to the counsellor. Questions that invite clients to think or recall information can aid in a client’s journey of self-exploration. Counsellors […]